Everything you need to know about our products, shipping, orders, and 30-day guarantee.
Orders & Shipping
Where do you ship to, and how much does shipping cost?
We ship across the entire United States. We offer Free Standard Express Shipping on all orders over $40. For orders under $40, standard shipping is a flat rate of $4.95.
How long does delivery take?
Orders are processed within 1 to 2 business days. Once dispatched, standard US express delivery takes between 5 and 11 business days depending on your location. You will receive an automated tracking link as soon as your package ships.
How can I track my shipment?
Once your order is processed, a tracking number will be sent to the email address provided at checkout. You can click the link in your email or visit our Track Order page at any time to monitor your shipment.
The Selvaire SootheBelt
What makes The SootheBelt different from a standard heating pad?
The SootheBelt is completely cordless and powered by a rechargeable battery, meaning you can wear it anywhere without being stuck next to a wall outlet. It features 3-second fast heat, 3 temperature settings, and 4 soothing pulse massage modes in an ultra-slim 264g wrap lined with plush velvet.
Can I wear it beneath my clothes outside the house?
Yes. The slim 45mm profile fits discreetly under loose clothing, hoodies, jackets, or work blazers. It operates quietly, making it ideal for the office, long car drives, or flights.
How do I clean The SootheBelt?
Because the unit contains sensitive electronic heating elements and battery components, do not submerge it in water or place it in a washing machine. To clean, wipe the velvet lining gently with a slightly damp microfiber cloth and let it air dry completely before turning it on.
The Selvaire Sculptor
What does microcurrent feel like?
Microcurrent delivers low-level electrical impulses that mimic your body's natural cellular bio-currents. Most users feel a light, gentle tingling sensation as the rollers glide across facial muscles. It is gentle, non-invasive, and completely painless.
Do I need to use a conductive gel or serum?
Yes. For optimal microcurrent conductivity, apply a thin layer of your favorite water-based facial serum, hyaluronic acid, aloe vera, or hydrating facial mist before using the device.
The Selvaire ThermalCurler
Is heated curling safe for my natural eyelashes?
Yes. The thermal element is fully encased beneath soft, grooved silicone that regulates heat safely between 65C and 85C. This gently molds lash keratin without the violent pinching or crimping caused by traditional metal clamps.
How often do I need to recharge it?
A single 90-minute USB-C charge provides up to 3 weeks of daily 30-second lash styling.
Guarantee & Returns
How does your 30-Day Risk-Free Comfort Guarantee work?
We want you to feel completely confident trying Selvaire. You have 30 calendar days from the date of delivery to test your device. If you are not completely satisfied, email support@tryselvaire.com to receive a return authorization and address. Once returned, you will receive a 100% refund of your purchase price.
Are there any restocking fees?
No. We never charge restocking fees on returns.